RESUME_INTERFACE // INLINE

Karuna Vasu

Software Engineer

Mangalore, Karnataka 575003, INkarunavasu525@gmail.com LinkedIn GitHub

PROFESSIONAL_SUMMARY

Software Engineer with 2 years 9 months of experience building multi-tenant App Hub / BotVeta systems for US Healthcare RCM (since Dec 18, 2023). Scope includes .NET + Hangfire orchestration, Azure OpenAI PDF→Excel, Slack SLA ops, and production IVR — ~95% faster claim turnaround and 40–80% less manual effort.

WORK_EXPERIENCE

Software Engineer

Integrity Healthcare Solutions Pvt Ltd · Ahmedabad, Gujarat

DEC_18_2023 — PRESENT

>Availity + RCM pipelines — ~95% faster claim turnaround; 40–80% less manual EV/Auth/Claims effort
>BotVeta / App Hub: Hangfire schedules, Audit Center, auth rate limits, product-usage, Product Weekly Update (UTC dates + comparison)
>Automation Dashboard tracking 371 ADO projects (PM/SR CSM, discussions + status/color), ~118K jobs/week (84%), ~$20M charge-cost visibility
>AI PDF Extractor: Appointment List / HCO tracker / Trust-PHNT-NBA superbills; validated saved_minutes → FTE KPIs
>Slack Thread Tracker: auto-resolve image-only, reactions, digest emails, AI triage, SLA / analytics
>Amazon Connect IVR + Bedrock — ~60–80% less manual payer calling

Research Intern

Manipal Institute of Technology · Udupi, Karnataka

FEB_2023 — DEC_2023

>IEEE paper on ECG Heart Rate Variability — Best Paper & Best Presenter awards

Data Science Intern

Zephyr Technologies and Solutions · Mangaluru, Karnataka

JUN_2023 — JUL_2023

>Real-time chat application with Python, Django, WebSockets, and PostgreSQL

KEY_PROJECTS

BotVeta / App Hub — schedules, Audit Center, auth rate limits, product-usage, Product Weekly Update
Automation Productivity Dashboard — 371 projects · ADO discussions/status · ~118K jobs/week · ~$20M visibility
AI PDF Extractor — PDF→Excel + validated saved_minutes → FTE KPIs
Slack Thread Tracker — reactions, digest emails, AI triage, SLA analytics
AI Voice Automation — Amazon Connect + Bedrock IVR for payer calls
RCM Automation Suite — eligibility, prior auth, and claims at production scale

GET_PDF