Karuna VasuSoftware Engineer
Python · Automation Systems · AWS · AI Systems
Architecting high-frequency automation platforms and production-ready backends for US Healthcare RCM — eligibility, authorization, claims, and AI-assisted workflows.
Backend-focused platform engineer in US Healthcare (RCM). I ship App Hub / BotVeta orchestration, AI PDF extraction, Slack SLA ops, and IVR automation that cut turnaround time and manual effort.
Automation
Multi-tenant BotVeta control plane — instances, batches, workflows, Audit Center — plus EV/Auth/Claims bots across 156+ repos.
AI Workflows
Azure OpenAI PDF→Excel with template RBAC; Slack AI triage + SLAs; Amazon Connect IVR with Bedrock navigation.
CURRENT_FOCUS
EXTENDING_APP_HUB: Automation Dashboard FTE/productivity insights, PDF Templates assignment, Slack SLA analytics.
WORK_EXPERIENCE
Software Engineer
Integrity Healthcare Solutions Pvt Ltd | Ahmedabad, Gujarat
HEALTHCARE_RCM
- >Delivered 156+ Azure DevOps repo automation.
- >Built high-performance pipelines with Availity.
- >Distributed bot orchestration via FastAPI.
BOTVETA_ORCHESTRATION
- >App Hub: instances, scheduled workflows, Audit Center, auth rate limits, product-usage analytics.
- >Automation Dashboard tracking 371 projects + PM/SR CSM + ADO discussions; ~118K jobs/week · ~$20M visibility.
- >Product Weekly Update board pack (UTC date ranges + comparison); JWT RBAC, Hangfire, Azure Key Vault.
AI_INTEGRATION
- >AI PDF → Excel (Appointment List, HCO tracker, superbills) + saved_minutes → FTE KPIs.
- >Slack Tracker: auto-resolve image-only, reactions, digest emails, AI triage, SLA.
- >Amazon Connect IVR with Bedrock — ~60–80% less manual calling.
Manipal Institute of Technology
Electrocardiogram Heart Rate Variability Signal Analysis. Contributing to published IEEE paper and earning Best Paper and Best Presenter awards.
Zephyr Technologies
Developed a real-time chat application using Python, Django, and WebSockets for real-time messaging with PostgreSQL.
// 04_SELECTED_BUILDS
FEATURED_PROJECTS
Production App Hub / BotVeta work — orchestration, productivity dashboards (FTE / man-days), AI PDF extraction, Slack SLA ops, and RCM automation. IVR voice automation included as shipped.
BotVeta
APP HUB AUTOMATION PLATFORM
Multi-tenant control plane for RCM automation: bot instances, timezone-aware workflow schedules, batches, Audit Center templates, app requests / usage analytics — plus admin console for orgs, grants, and Product Weekly Update.
- >Hangfire worker — cron schedules, run-now, conflict checks, Audit Center copy-process + response review; auth rate limits on login/OTP
- >Org app requests (approve/reject) + per-app usage analytics; Next.js admin board pack
AI PDF Extractor
Template-driven PDF → Excel for RCM docs. Azure OpenAI + OCR + regex parsers; execute enforces per-user template assignment.
- > Appointment List · HCO tracker · Trust/PHNT/NBA
- > saved_minutes validation → FTE hours
- > Workbook preview + download
Automation Productivity Dashboard
Live App Hub insights: 371 ADO projects · ~194 project FTEs · Business Insights (2,770 FTE sent / ~$20M charge cost) · Automation Insights (~118K jobs/week, 84% success) · PDF + Audit productivity KPIs.
- > Projects: PM/SR CSM · ADO discussions · status
- > BU cards · Business Insights filters · PDF/Audit
- > JWT BU permissions for view + FTE update
Product Weekly Update
Monday board pack: Mon–Fri DAU, productivity hours, PDF volume, and audit queue — narrative + client-side PDF download.
- > Week picker · WoW deltas
- > jsPDF landscape board pack
- > Admin metrics API (no CHI)
AI Voice Automation
Production IVR automation for payer calls with Amazon Connect and Bedrock AI navigation. ~60–80% less manual calling.
Slack Thread Tracker
Signed Slack Events ingestion, AI triage (EV / Auth / other), reaction-driven status, SLA clocks, and shift digest emails for notification users — plus queues, analytics, and CSV reports.
- > Auto-resolve image-only · reactions → status
- > Pre-shift digest emails · notify vs handle roles
- > App Hub dashboard + admin chat mirror
RCM Automation Suite
Rule-based automation engines for eligibility, prior authorization, and claims at high volume. Implements standardized orchestration patterns across RCM lines of business.
TECHNOLOGIES_I_LOVE
CORE_SYSTEMS_AND_FRAMEWORKS
IEEE • SEPTEMBER 2023
Electrocardiogram Heart Rate Variability Signal Analysis and Data Acquisition: A Novel Approach for Sympathovagal Inference
Vasu, K., Kumar, P., Mane, P. R., Paul, B., Vaishali, K., & Sinha, M. K.
- BEST PRESENTER AWARD
- BEST PAPER AWARD
RESUME_INTERFACE
Download the full technical specification of my journey and skills.